Voice & Conversation AI AgentsNatural, Multilingual Agents Across Phone, Web and WhatsApp
Custom voice and chat agents that converse naturally across languages and dialects — handling enquiries over phone, web and WhatsApp with high accuracy for customers, citizens and field teams.
What Voice & Conversation Agents Do
Natural, multilingual conversations on every channel your customers use — day or night.
Multilingual & Dialect-Ready
Converse in English, Singlish, Mandarin, Malay, Tamil and dialects like Hokkien and Cantonese — including natural code-switching.
Phone Hotlines
Answer inbound calls 24/7, handle enquiries and route or escalate to a human when the conversation calls for it.
Web & WhatsApp Chat
The same agent converses over text on your website, WhatsApp and apps, keeping context across the whole exchange.
Natural Speech
Lifelike speech recognition and synthesis make interactions feel human, not robotic or scripted.
Seamless Human Handoff
When needed, the agent passes the conversation — with full context — to a human agent without making people repeat themselves.
Why Choose Analytico for Voice AI?
Custom voice agents tuned to your customers' languages, accents and enquiries — not a generic IVR or off-the-shelf bot.
~95% Real-World Accuracy
Tuned against your actual call data and vocabulary for dependable accuracy on genuine enquiries.
Always Available
Handle peaks and after-hours demand without queues, hold music or extra headcount.
Speaks Like Your Customers
Local languages, accents and dialects mean every caller is understood and feels at home.
Omnichannel
One consistent agent across phone, web and messaging — no fragmented experiences.
Frees Your Team
Automate routine enquiries so human agents focus on complex, high-value conversations.
Governed & Safe
Guardrails, escalation rules and logging keep conversations accurate, on-policy and auditable.
Who Uses Voice & Conversation Agents?
For any team that talks to customers, citizens or colleagues at scale.
Customer Service
Resolve enquiries across channels and languages without growing the support team.
Healthcare & Seniors
Friendly voice agents that check in, answer questions and nudge action in the right language.
Citizens & Public Services
Give the public accurate, accessible answers over the phone and chat, in their own language.
Field & Deskless Teams
Hands-free voice access to information and updates for teams on the move.
Voice & Conversation Agents — FAQs
Ready to Give Every Caller a Great Conversation?
Let's build a custom voice and conversation agent that speaks your customers' language, on every channel.